• Video
  • Shop
  • Culture
  • Family
  • Wellness
  • Food
  • Living
  • Style
  • Travel
  • News
  • Book Club
  • Newsletter
  • Privacy Policy
  • Your US State Privacy Rights
  • Children's Online Privacy Policy
  • Interest-Based Ads
  • Terms of Use
  • Your Privacy Choices
  • Contact Us
  • Recalls and Product Safety Alerts
  • © 2026 ABC News
  • News

Video shows plane failing to answer calls to abort landing on busy airport taxiway

1:04
New video shows plane failing to answer calls to abort landing
Yichuan Cao/NurPhoto via Getty Images
ByENJOLI FRANCIS
November 10, 2017, 9:39 PM

— -- Video has been released from an October incident at San Francisco International Airport, in which air traffic controllers were unable to reach the pilots of an incoming Air Canada plane for more than 35 seconds.

"Air Canada 781, go around," an air traffic controller can be heard saying repeatedly in audio.

According to the Federal Aviation Administration, which is investigating the incident, Air Canada flight 781 from Montreal, Quebec, failed to respond Oct. 22 to six separate calls from the air traffic control tower to abort its landing.

"The pilots acknowledged landing clearance when they entered final approach to San Francisco but was later told six times to abort the landing and 'go around,'" the FAA said in October. "It appears the pilots didn't hear the controller."

Air traffic controllers even tried using a flashing red light gun to get pilots' attention, which the FAA said was "standard protocol when an air crew is not responding to radio instructions."

Air Canada flight fails to respond to landing calls at San Francisco airport

A view of Air Canada planes at Toronto Pearson International Airport, July 2016.
Artur Widak/NurPhoto via Getty Images

According to ABC station KGO-TV, which obtained the footage, authorities were particularly worried because an aircraft was already on the ground.

As controllers tried to reach the Air Canada pilots, KGO said, a United flight that had landed previously was being asked to move quickly so it would avoid a different United flight that was landing on an adjacent runway.

"United 2065, without delay. Cross 28 left," an air traffic controller says. "Contact ground point 8 without delay, please. Traffic coming 2 mile final and they're fast."

The Air Canada flight, an Airbus A320-200, landed safely at 9:26 p.m. local time with pilots finally contacting the tower.

"Yeah, Air Canada 781. ... There's a problem with the radio here," the pilot can be heard saying.

"That's, uh, pretty evident," an air traffic controller says.

In a statement today, Transport Canada told ABC News: "Following the incident at San Francisco International Airport on October 22, Transport Canada is in contact with Air Canada to establish facts and verify compliance with safety regulations."

Up Next in News—

27-year-old man credited for saving kids, driver in runaway school bus

October 22, 2026

Elizabeth Holmes documentary: What to know, how to watch

October 15, 2026

Crew begins search for Amelia Earhart on remote island

October 14, 2026

What to know about new Apple HomeView smart home display hub

October 14, 2026

Shop GMA Favorites

ABC will receive a commission for purchases made through these links.

Sponsored Content by Taboola

The latest lifestyle and entertainment news and inspiration for how to live your best life - all from Good Morning America.
  • Contests
  • Terms of Use
  • Privacy Policy
  • Your Privacy Choices
  • Children’s Online Privacy Policy
  • Advertise with us
  • Your US State Privacy Rights
  • Interest-Based Ads
  • About Nielsen Measurement
  • Press
  • Feedback
  • Shop FAQs
  • ABC News
  • ABC
  • All Videos
  • All Topics
  • Sitemap
  • Recalls and Product Safety Alerts

© 2026 ABC News
  • Privacy Policy— 
  • Your US State Privacy Rights— 
  • Children's Online Privacy Policy— 
  • Interest-Based Ads— 
  • Terms of Use— 
  • Your Privacy Choices— 
  • Contact Us— 
  • Recalls and Product Safety Alerts— 

© 2026 ABC News