Stranded: Official Response to Snowstorm Angers Commuters

Dec. 27, 2010— -- Many commuters seethed with anger and frustration today as they endured the aftereffects of a massive snowstorm that battered the Northeast Sunday, including a New York City subway rider who was stranded on a frigid above-ground train for nine hours.

"No heat, no nothing," he told ABC News affiliate WABC from a partially opened subway car door.

Another passenger had told the station earlier that riders were stuck in snow drifts on the A train for more than six hours, WABC reported.

With 20 inches of snow, it was the fifth largest storm in New York City history.

The Manhattan-bound train, near Kennedy Airport in Queens, carried a mix of commuters and airport travelers, he said.

"We can't move, we're stuck here and it's cold," John Hammerton said in a telephone interview with WABC.

Some passengers were in tears and others took the opportunity to sleep as they awaited word on their rescue, he said.