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1st look at Google Maps major AI upgrade with new 'Ask Maps' and 3D navigation tools

2:21
Google Maps gets an AI makeover
Google Maps
Kelly McCarthy
ByKelly McCarthy
March 12, 2026, 7:59 PM

Google Maps is getting a major AI-powered update with a suite of new features designed to make navigation more intuitive, personalized and conversational.

The tech giant gave "Good Morning America" an exclusive first look at the biggest navigation redesign in more than 10 years, utilizing Gemini, the company's multimodal AI model.

ABC News correspondent Becky Worley tested out the developments firsthand to show how the new Maps experience feels. 

PHOTO: new Ask Maps feature in Google Maps
Google Maps

The new "Ask Maps" feature is an AI-enhanced operation that allows Google Maps users to pose complex, real-world questions like finding a tennis court with lights or a hair salon that specializes in curly hair, with results sourced from reviews, websites and photos.

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The tool draws from information already tied to a user's activity and past searches, along with data from across 300 million places and 500 million reviewers, to allow Maps to respond in a more personalized way. 

Google's vice president of Maps, Miriam Daniel, told ABC News the new experience marks a major shift for the platform.

"It is personalized to you," she said. "Maps is what you use when you want to go out in the physical world, so you can turn those plans into actions instantly."

PHOTO: new Google Maps interface
Google Maps

Worley showed how "Ask Maps" can help travelers find local hotspots, check wait times, or identify food options that match specific dietary preferences.

As Worley searched for iconic spots in San Francisco, Maps pulled up tailored results with photos, ratings and options to see whether a restaurant offered meals to-go. 

The new updates also include a redesign of driving directions, which now makes some buildings appear transparent on the map to help drivers visually anticipate what's ahead.

"See-through buildings help you look around the corner and prepare for your next two turns," Daniel explained.

The new feature will begin to roll out Thursday in the mobile app, with the AI enhancements coming soon to Apple CarPlay.

The company said it's still finalizing timing for auto-integration but confirmed that "Ask Maps" and the broader AI tools will reach more users over the next several weeks. 

As Google continues its push into real-time, AI-powered assistance, the company said its goal is to ensure fewer taps, faster answers, and give more control for users on the go.

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