0:57
- food
- July 19, 2024
Starbucks update on issues due to CrowdStrike
The Seattle-based coffee chain apologized for the inconvenience.
I am now personally affected by this because I had to order my Starbucks latte verbally and stand in a line. Am I entitled to compensation? pic.twitter.com/ClVO81mIyK
— Sherrod DeGrippo 🚀 (@sherrod_im) July 19, 2024
Earlier Friday morning, customers were caught off guard after seemingly submitting pay-ahead orders and showing up to find that it had not in fact gone through at various locations.
Starbucks has a full-page alert upon opening the mobile app that states, \"Mobile ordering is currently unavailable. Please visit one of our stores and place your order with a barista.\"
As of the time of publication, the digital ordering system is still down.
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