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Now 26 and working as a nurse outside Chicago, Herrera reflects on that transformative moment.

\"When I think about Pope Francis, I remember his warming and welcoming smile when he asked me to sing for him,\" Herrera told ABC News. \"That's the face I will always remember.\"

Herrera detailed how the moment with the pontiff inspired her in her carrer and personal life, saying it \"taught me to just to be more of a woman of faith that is here to serve others, that is here to provide care as a nurse.\"

\"I have the responsibility to care for those that are under my care. I have the responsibility to provide and give everything that I have in order to ensure that people are healing, people are getting better, and to provide the love and compassion that family members and patients really need in their time of weakness when they're sick,\" Herrera said.

Members of the audience who did not get a chance to ask the pope a question were still equally touched by the event, including Adam Nichol, a formerly homeless man who lives and works at the Midnight Mission.

\"This experience touched me, and it will be something that I will carry with me for the rest of my life,\" Nichol told ABC News at the time.

The virtual town hall remains a testament to Francis' pioneering efforts to modernize the Church's outreach while maintaining its focus on compassion, social justice, and connecting with those on society's margins.

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