© 2026 ABC News

Cruise staff located the woman's husband and her children on board the ship but were unable to reach her and did not know when she was returning, according to Norwegian. After the ship waited an extra 30 minutes for her, her husband agreed to disembark with their travel documents to wait for his wife while the children stayed on board with their uncle and his family for the remainder of the trip.

Norwegian offered travel and lodging assistance to the couple, they said, and made arrangements to reunite them with their family at the ship's next port.

","canonicalUrl":"https://abcnews.com/US/distraught-mom-watches-cruise-sail-kids-board/story?id=38703601","legacySlug":"/news/story/distraught-mom-watches-cruise-sail-kids-board-38703601","noIndexNoFollow":false},"publishTime":"18:27","publishDate":"04-27-2016","updatedTime":"10:38","updatedDate":"04-28-2016","socialImage":{"alt":"A Norwegian Cruise Line passenger watches in horror as the ship sails away from its port in Nassau, Bahamas with her children on board. ","credit":"Scott Thomas/YouTube ","ratio":"16x9","url":"https://s.abcnews.com/images/US/ht_norwegian_er_160427_16x9_1600.jpg","width":992,"height":558},"datePublished":"4/27/2016 18:27:00 GMT","video":{"live":false,"id":38703601,"headline":"Mom Watches Cruise Sail Away With Kids on Board","mediaAssetTitle":"jacobo_distraughtcruisemom_160427","description":"The mother was more than 30 minutes late to the ship's \"all aboard\" time. ","duration":"1:45","posterImg":{"url":"https://s.abcnews.com/images/GMA/default-img-undefined.png","width":608,"height":342},"video":{"feed":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2016/04/160427_abc_cruise_departure1_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8"},"playlist":["132266872","132055565","131830882"]},"relatedItems":[{"contentType":"video","date":"April 22, 2026","headline":"Fallout after Fed nominee grilled on Capitol Hill","section":"News","slug":"/video/132266872","id":"132266872","image":{"alt":"VIDEO: Fallout after Fed nominee grilled on Capitol Hill","credit":"ABCNews.com","ratio":"1x1","url":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_1x1_608.jpg","width":384,"height":384},"images":{"alt":"VIDEO: Fallout after Fed nominee grilled on Capitol Hill","credit":"ABCNews.com","crops":[{"16x9":{"small":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_16x9_608.jpg","medium":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_16x9_992.jpg","large":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_16x9_1600.jpg"}},{"9x16":{"small":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_9x16_608.jpg","medium":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_9x16_992.jpg","large":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_16x9_1600.jpg"}},{"1x1":{"small":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_1x1_608.jpg","medium":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_1x1_992.jpg","large":"https://s.abcnews.com/images/GMA/260422_gma_schulze_fed3_713_hpMain_1x1_1600.jpg"}}]}},{"contentType":"video","date":"April 15, 2026","headline":"American influencer found dead in Tanzania","section":"News","slug":"/video/132055565","id":"132055565","image":{"alt":"VIDEO: American influencer found dead in Tanzania","credit":"ABCNews.com","ratio":"1x1","url":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_1x1_608.jpg","width":384,"height":384},"images":{"alt":"VIDEO: American influencer found dead in Tanzania","credit":"ABCNews.com","crops":[{"16x9":{"small":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_16x9_608.jpg","medium":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_16x9_992.jpg","large":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_16x9_1600.jpg"}},{"9x16":{"small":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_9x16_608.jpg","medium":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_9x16_992.jpg","large":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_16x9_1600.jpg"}},{"1x1":{"small":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_1x1_608.jpg","medium":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_1x1_992.jpg","large":"https://s.abcnews.com/images/GMA/260415_gma_norwood_ashlee2_732_hpMain_1x1_1600.jpg"}}]}},{"contentType":"video","date":"April 8, 2026","headline":"Ceasefire analysis, unanswered questions ahead","section":"News","slug":"/video/131830882","id":"131830882","image":{"alt":"VIDEO: Ceasefire analysis, unanswered questions ahead","credit":"ABCNews.com","ratio":"1x1","url":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_1x1_608.jpg","width":384,"height":384},"images":{"alt":"VIDEO: Ceasefire analysis, unanswered questions ahead","credit":"ABCNews.com","crops":[{"16x9":{"small":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_16x9_608.jpg","medium":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_16x9_992.jpg","large":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_16x9_1600.jpg"}},{"9x16":{"small":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_9x16_608.jpg","medium":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_9x16_992.jpg","large":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_16x9_1600.jpg"}},{"1x1":{"small":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_1x1_608.jpg","medium":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_1x1_992.jpg","large":"https://s.abcnews.com/images/GMA/260408_gma_krl1_hpMain_1x1_1600.jpg"}}]}}],"relatedContentSection":"news","schemaContent":{"name":"Mom Watches Cruise Sail Away With Kids on Board","description":"The mother was more than 30 minutes late to the ship's \"all aboard\" time. ","duration":"1:45","uploadDate":"04-27-2016","publication":"04-27-2016","images":"https://s.abcnews.com/images/GMA/default-img-undefined.png","url":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2016/04/160427_abc_cruise_departure1_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","contentUrl":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2016/04/160427_abc_cruise_departure1_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","link":"https://www.goodmorningamerica.com/news/story/distraught-mom-watches-cruise-sail-kids-board-38703601"}},"playlist":[{"id":"132231169","contentType":"story","section":"news"},{"id":"132206748","contentType":"story","section":"news"},{"id":"132200241","contentType":"story","section":"news"},{"id":"132054443","contentType":"story","section":"news"},{"id":"132054798","contentType":"story","section":"news"},{"id":"132033010","contentType":"story","section":"news"},{"id":"131912713","contentType":"story","section":"news"},{"id":"131830583","contentType":"story","section":"news"},{"id":"131834976","contentType":"story","section":"news"},{"id":"131554765","contentType":"story","section":"news"},{"id":"131554815","contentType":"story","section":"news"},{"id":"131543053","contentType":"story","section":"news"},{"id":"131432442","contentType":"story","section":"news"},{"id":"131121474","contentType":"story","section":"news"},{"id":"131247079","contentType":"story","section":"news"},{"id":"131228784","contentType":"story","section":"news"},{"id":"131178806","contentType":"story","section":"news"},{"id":"131142257","contentType":"story","section":"news"},{"id":"131046664","contentType":"story","section":"news"},{"id":"131048076","contentType":"story","section":"news"}],"kvps":{"pgtyp":"article","lang":"en","sp":"goodmorningamerica","programmatic":"true","bundleId":"com.abcnews"}},"analytics":{"accountID":"wdgnewwdgnewgmaweb","ns":"gma","pageName":"gma:news:video","pageType":"video","globalSpecVersion":"v1.08","siteDifferentiator":"gma:site","tagID":"g_page01","userABCookie":"0","section":"news","title":"Mom Watches Cruise Sail Away With Kids on Board","pubTime":"14:27","pubDate":"04-27-2016","modTime":"06:38","modDate":"04-28-2016","taxonomyTags":"none","id":38703601,"editorialOtherSubjects":"","wordCount":"none","columns":"none","authors":"","authorsUnit":"none","authorsBureau":"none","subBrand":"Good Morning America","provider":"Good Morning America","videoName":"Mom Watches Cruise Sail Away With Kids on Board","mediaAssetTitle":"jacobo_distraughtcruisemom_160427","videoId":38703601,"mediaOnPage":"video","legacySlug":"/news/story/distraught-mom-watches-cruise-sail-kids-board-38703601"},"taboola":{}},"request":{"headers":{},"httpVersion":"1.1","method":"GET","url":"/video/38703601","vary":{"host":"www.goodmorningamerica.com","cached":true,"path":"/video/38703601","forwarded-proto":"https","device":"desktop","userab":"0"}},"viewport":{"width":1260,"height":0},"user":{}};