© 2026 ABC News

Koh Dong-jin, president of Samsung's mobile division, said an internal investigation revealed that bad battery cells had caused some of the devices to catch fire, according to the Associated Press. Koh did not specify which of the company's two battery suppliers had produced the batteries.

The company has sold over 1 million units since the smartphone debuted exactly two weeks ago, and manufactured another 1.5 million more units. The unsold devices will be replaced with new versions modified so that they would not be affected by the exploding battery problem.

The Associated Press contributed to this report.

Editor's note: A previous version of this story incorrectly referred to the exchange program as a recall.

","canonicalUrl":"https://abcnews.com/Technology/samsung-recalling-smartphones-potentially-exploding-batteries/story?id=41820147","legacySlug":"/news/story/samsung-recalling-smartphones-potentially-exploding-batteries-41820147","noIndexNoFollow":false},"publishTime":"12:09","publishDate":"09-02-2016","updatedTime":"02:58","updatedDate":"09-13-2016","socialImage":{"alt":"A Samsung Galaxy Note 7 is held at the IFA trade fair in Berlin, Sept. 2, 2016.","credit":"Jannis Mattar/EPA","ratio":"16x9","url":"https://s.abcnews.com/images/Technology/EPA_Samsung_Note_7_ml_160902_16x9_1600.jpg","width":992,"height":558},"datePublished":"9/2/2016 12:09:00 GMT","video":{"live":false,"id":41820147,"headline":"Samsung Exchanging Galaxy Note 7s for Exploding Battery Risk","mediaAssetTitle":"BLAKE_Samsung_Halt_20160901","description":"The company said the replacement process would start in about two weeks.","duration":"0:50","posterImg":{"url":"https://s.abcnews.com/images/GMA/default-img-undefined.png","width":608,"height":342},"video":{"feed":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2016/09/160901_gma_jarvis_0717_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8"},"playlist":["133144263","132956835","132488083"]},"relatedItems":[{"contentType":"video","date":"May 20, 2026","headline":"Fashion mogul’s son arrested in father’s fatal fall","section":"News","slug":"/video/133144263","id":"133144263","image":{"alt":"VIDEO: Fashion mogul’s son arrested in father’s fatal fall","credit":"ABCNews.com","ratio":"1x1","url":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_1x1_608.jpg","width":384,"height":384},"images":{"alt":"VIDEO: Fashion mogul’s son arrested in father’s fatal fall","credit":"ABCNews.com","crops":[{"16x9":{"small":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_16x9_608.jpg","medium":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_16x9_992.jpg","large":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_16x9_1600.jpg"}},{"9x16":{"small":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_9x16_608.jpg","medium":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_9x16_992.jpg","large":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_16x9_1600.jpg"}},{"1x1":{"small":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_1x1_608.jpg","medium":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_1x1_992.jpg","large":"https://s.abcnews.com/images/GMA/260520_gma_ally_fall3_732_hpMain_1x1_1600.jpg"}}]}},{"contentType":"video","date":"May 14, 2026","headline":"Trump meets Xi Jinping in high-stakes Beijing summit","section":"News","slug":"/video/132956835","id":"132956835","image":{"alt":"VIDEO: Trump meets Xi Jinping in high-stakes Beijing summit","credit":"ABCNews.com","ratio":"1x1","url":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_1x1_608.jpg","width":384,"height":384},"images":{"alt":"VIDEO: Trump meets Xi Jinping in high-stakes Beijing summit","credit":"ABCNews.com","crops":[{"16x9":{"small":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_16x9_608.jpg","medium":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_16x9_992.jpg","large":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_16x9_1600.jpg"}},{"9x16":{"small":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_9x16_608.jpg","medium":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_9x16_992.jpg","large":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_16x9_1600.jpg"}},{"1x1":{"small":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_1x1_608.jpg","medium":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_1x1_992.jpg","large":"https://s.abcnews.com/images/GMA/260514_gma_bruce_china1_hpMain_1x1_1600.jpg"}}]}},{"contentType":"video","date":"April 29, 2026","headline":"Grand jury indicts former FBI director over Instagram post","section":"News","slug":"/video/132488083","id":"132488083","image":{"alt":"VIDEO: Grand jury indicts former FBI director over Instagram post","credit":"ABCNews.com","ratio":"1x1","url":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_1x1_608.jpg","width":384,"height":384},"images":{"alt":"VIDEO: Grand jury indicts former FBI director over Instagram post","credit":"ABCNews.com","crops":[{"16x9":{"small":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_16x9_608.jpg","medium":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_16x9_992.jpg","large":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_16x9_1600.jpg"}},{"9x16":{"small":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_9x16_608.jpg","medium":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_9x16_992.jpg","large":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_16x9_1600.jpg"}},{"1x1":{"small":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_1x1_608.jpg","medium":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_1x1_992.jpg","large":"https://s.abcnews.com/images/GMA/260429_gma_thomas_comey2_706_hpMain_1x1_1600.jpg"}}]}}],"relatedContentSection":"news","schemaContent":{"name":"Samsung Exchanging Galaxy Note 7s for Exploding Battery Risk","description":"The company said the replacement process would start in about two weeks.","duration":"0:50","uploadDate":"09-02-2016","publication":"09-02-2016","images":"https://s.abcnews.com/images/GMA/default-img-undefined.png","url":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2016/09/160901_gma_jarvis_0717_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","contentUrl":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2016/09/160901_gma_jarvis_0717_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","link":"https://www.goodmorningamerica.com/news/story/samsung-recalling-smartphones-potentially-exploding-batteries-41820147"}},"playlist":[{"id":"133390157","contentType":"story","section":"news"},{"id":"133482839","contentType":"story","section":"news"},{"id":"133415361","contentType":"story","section":"news"},{"id":"133414032","contentType":"story","section":"news"},{"id":"133380485","contentType":"story","section":"news"},{"id":"133358298","contentType":"story","section":"news"},{"id":"133350119","contentType":"story","section":"news"},{"id":"133307515","contentType":"story","section":"news"},{"id":"133307527","contentType":"story","section":"news"},{"id":"133282665","contentType":"story","section":"news"},{"id":"133220149","contentType":"story","section":"news"},{"id":"133179167","contentType":"story","section":"news"},{"id":"133144373","contentType":"story","section":"news"},{"id":"133144059","contentType":"story","section":"news"},{"id":"133143081","contentType":"story","section":"news"},{"id":"133075455","contentType":"story","section":"news"},{"id":"133063114","contentType":"story","section":"news"},{"id":"133063086","contentType":"story","section":"news"},{"id":"133015093","contentType":"story","section":"news"},{"id":"132998564","contentType":"story","section":"news"}],"kvps":{"pgtyp":"article","lang":"en","sp":"goodmorningamerica","programmatic":"true","bundleId":"com.abcnews"}},"analytics":{"accountID":"wdgnewwdgnewgmaweb","ns":"gma","pageName":"gma:news:video","pageType":"video","globalSpecVersion":"v1.08","siteDifferentiator":"gma:site","tagID":"g_page01","userABCookie":"0","section":"news","title":"Samsung Exchanging Galaxy Note 7s for Exploding Battery Risk","pubTime":"08:09","pubDate":"09-02-2016","modTime":"22:58","modDate":"09-12-2016","taxonomyTags":"none","id":41820147,"editorialOtherSubjects":"","wordCount":"none","columns":"none","authors":"","authorsUnit":"none","authorsBureau":"none","subBrand":"Good Morning America","provider":"Good Morning America","videoName":"Samsung Exchanging Galaxy Note 7s for Exploding Battery Risk","mediaAssetTitle":"BLAKE_Samsung_Halt_20160901","videoId":41820147,"mediaOnPage":"video","legacySlug":"/news/story/samsung-recalling-smartphones-potentially-exploding-batteries-41820147"},"taboola":{}},"request":{"headers":{},"httpVersion":"1.1","method":"GET","url":"/video/41820147","vary":{"host":"www.goodmorningamerica.com","cached":true,"path":"/video/41820147","forwarded-proto":"https","device":"desktop","userab":"0"}},"viewport":{"width":1260,"height":0},"user":{}};