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\"Some hand-sanitizing stations, they didn't have any sanitizer available to us. They were out of soap at certain sinks, there were no sanitizing stations at the elevators,\" Morris said of the ship that returned Sunday.

Her family accused the ship’s managers of doing too little to stem the spread of the virus, which is transmitted by touching others or germ-covered surfaces.

\"You call Royal Caribbean and they want medical documentation,\" Morris told WPVI. \"They're not compensating anyone in any way until medical documentation is given.\"

Royal Caribbean said it was aware of 98 reported cases of gastro-intestinal illness symptoms, which represents about 2 percent of the 4,905 guests and crew were on board.

“Those affected by the short-lived illness are being treated by the ship's doctors and responded well to over-the-counter medication, and guests were encouraged to ensure hand hygiene standards remain high at all times to prevent the spread of any illness during the remainder of the cruise,” Royal Caribbean said in a statement to WPVI.

“There have been numerous reports of multiple strains of gastrointestinal illnesses in the community in Australia in recent months.”

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