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Courtney's mother, Candy Marshall, said she doesn’t know what the answer is to the school violence, but she knows she'll never forget her daughter's phone call and the line going dead.

When Courtney had reached the hallway, her call to her mother dropped, leaving Marshall in an agonizing wait to know if Courtney made it out of school alive.

“It’s a call I will never forget,\" Marshall said. \"All I can do is think about those parents whose kids didn’t make it out.”

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