Ismael Reyes lives with his wife and children two floors above the apartment where Ramos resides in Laurel, about 25 miles from Annapolis. Reyes told ABC News he has lived in the building for seven years and hardly ever saw Ramos.

Reyes said he never saw Ramos carrying any guns or ammunition.

Reyes also told ABC News he never saw any visitors coming or going from Ramos' apartment, and Ramos himself rarely left the residence or moved his car, a black Honda Fit. He always kept the blinds on his windows closed, Reyes said.

\"Like a hermit, really quiet,\" he said of Ramos.

Reyes said he was coming home from grocery shopping on Thursday when he saw police outside the building. He and his family were ordered to evacuate and weren't allowed back inside until early Friday morning.

\"I couldn’t believe it,\" Reyes told upon hearing that Ramos was the alleged gunman in Thursday's shooting.

ABC News' Gio Benitez, Katie Conway, Jeff Cook, Aaron Katersky, Josh Margolin, Matthew Mosk and Becky Perlow contributed to this report.

Editor’s Note: An earlier version of this story stated that law enforcement sources said the suspect had mutilated his fingers in an apparent attempt to avoid recognition. A law enforcement source clarified that statement, saying that it was actually a problem with the machine that made it difficult for his fingerprint to be read. The story has been corrected to reflect that change.

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