© 2026 ABC News

The couple installed the new front-loading washing machine just one day before Khloe became trapped inside.

The McIvers' washing machine was so new, they said, they had not yet read the entire manual before Khloe climbed in.

They now have secured the washing machine door with a child safety lock. They also activated the child lock feature on the washing machine’s settings.

\"VIDEO:
ABCNews.com
VIDEO: Parents say toddler got stuck in washing machine
>

LG, the company that makes the McIvers' washing machine, responded in a statement to ABC News.

\"We applaud Ms. McIver for telling her story and share in her efforts to make sure that consumers are aware of the child safety lock feature,\" the statement read. \"We encourage people to use this important safety setting and to contact our customer support team if they need any assistance. LG customer support can be reached 1 (800) 243-0000.\"

The couple said they hope their story serves as a warning for other parents.

“We really hope all parents out there evaluate the dangers in their house, and look at the situation and where potential dangers exist,” said Alan McIver.

","canonicalUrl":"https://abcnews.com/GMA/Family/parents-share-warning-rescuing-year-water-filled-washing/story?id=56615188","legacySlug":"/family/story/parents-share-warning-rescuing-year-water-filled-washing-56615188","noIndexNoFollow":false},"publishTime":"14:48","publishDate":"07-16-2018","updatedTime":"15:40","updatedDate":"07-16-2018","socialImage":{"alt":"VIDEO: Parents say toddler got stuck in washing machine","credit":"ABCNews.com","ratio":"16x9","url":"https://s.abcnews.com/images/GMA/180716_gma_reshef3_hpMain_16x9_1600.jpg","width":992,"height":558},"datePublished":"7/16/2018 14:48:00 GMT","video":{"live":false,"id":56615188,"headline":"3-year-old trapped in water-filled washing machine","mediaAssetTitle":"GMA_toddler stuck in washing machine_180716","description":"The toddler's mom wrote a Facebook post about the ordeal that has gone viral.","duration":"2:59","posterImg":{"url":"https://s.abcnews.com/images/GMA/default-img-undefined.png","width":608,"height":342},"video":{"feed":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2018/07/180716_gma_reshef_741_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8"},"playlist":["56456027","39557971","56509015"]},"relatedItems":[{"contentType":"story","date":"July 9, 2018","headline":"Gal Gadot surprises kids in hospital as Wonder Woman","section":"family","slug":"/family/story/gal-gadot-makes-surprise-visit-childrens-hospital-full-56456027","id":56456027,"image":{"alt":"Gal Gadot surprises kids in hospital as Wonder Woman","url":"https://s.abcnews.com/images/Lifestyle/gal-gadot-wonder-woman-hospital-visit-02-ht-jc-180709_hpMain_4x3t_240.jpg","credit":"Courtesy Kelly Swink Sahady","ratio":"1x1"}},{"contentType":"story","date":"July 11, 2018","headline":"Excuse me while I lather my children in this toxic death cream","section":"family","slug":"/family/story/excuse-lather-children-toxic-death-cream-39557971","id":39557971,"image":{"alt":"Excuse me while I lather my children in this toxic death cream","url":"https://s.abcnews.com/images/Lifestyle/Gty_sunscreen_er_160602_hpMain_3_4x3t_240.jpg","credit":"STOCK/Getty Images","ratio":"1x1"}},{"contentType":"story","date":"July 12, 2018","headline":"Mom of 'bingo babies' reflects on her lucky gift of in vitro fertilization","section":"family","slug":"/family/story/mom-bingo-babies-reflects-lucky-gift-vitro-fertilization-56509015","id":56509015,"image":{"alt":"Mom of 'bingo babies' reflects on her lucky gift of in vitro fertilization","url":"https://s.abcnews.com/images/Lifestyle/bingo-babies-harper-maxwell-1-ht-jt-180712_hpMain_4x3t_240.jpg","credit":"Stephanie Lynn Photography ","ratio":"1x1"}}],"relatedContentSection":"news","schemaContent":{"name":"3-year-old trapped in water-filled washing machine","description":"The toddler's mom wrote a Facebook post about the ordeal that has gone viral.","duration":"2:59","uploadDate":"07-16-2018","publication":"07-16-2018","images":"https://s.abcnews.com/images/GMA/default-img-undefined.png","url":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2018/07/180716_gma_reshef_741_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","contentUrl":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2018/07/180716_gma_reshef_741_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","link":"https://www.goodmorningamerica.com/family/story/parents-share-warning-rescuing-year-water-filled-washing-56615188"}},"playlist":[{"id":"133748258","contentType":"story","section":"news"},{"id":"133730535","contentType":"story","section":"news"},{"id":"133712423","contentType":"story","section":"news"},{"id":"133694181","contentType":"story","section":"news"},{"id":"133688738","contentType":"story","section":"news"},{"id":"133616358","contentType":"story","section":"news"},{"id":"133616342","contentType":"story","section":"news"},{"id":"133522899","contentType":"story","section":"news"},{"id":"133584123","contentType":"story","section":"news"},{"id":"133579397","contentType":"story","section":"news"},{"id":"133482839","contentType":"story","section":"news"},{"id":"133390157","contentType":"story","section":"news"},{"id":"133415361","contentType":"story","section":"news"},{"id":"133414032","contentType":"story","section":"news"},{"id":"133380485","contentType":"story","section":"news"},{"id":"133358298","contentType":"story","section":"news"},{"id":"133350119","contentType":"story","section":"news"},{"id":"133307515","contentType":"story","section":"news"},{"id":"133307527","contentType":"story","section":"news"},{"id":"133282665","contentType":"story","section":"news"}],"kvps":{"pgtyp":"article","lang":"en","sp":"goodmorningamerica","programmatic":"true","bundleId":"com.abcnews"}},"analytics":{"accountID":"wdgnewwdgnewgmaweb","ns":"gma","pageName":"gma:family:video","pageType":"video","globalSpecVersion":"v1.08","siteDifferentiator":"gma:site","tagID":"g_page01","userABCookie":"0","section":"family","title":"3-year-old trapped in water-filled washing machine","pubTime":"10:48","pubDate":"07-16-2018","modTime":"11:40","modDate":"07-16-2018","taxonomyTags":"none","id":56615188,"editorialOtherSubjects":"","wordCount":"none","columns":"none","authors":"","authorsUnit":"none","authorsBureau":"none","subBrand":"Good Morning America","provider":"Good Morning America","videoName":"3-year-old trapped in water-filled washing machine","mediaAssetTitle":"GMA_toddler stuck in washing machine_180716","videoId":56615188,"mediaOnPage":"video","legacySlug":"/family/story/parents-share-warning-rescuing-year-water-filled-washing-56615188"},"taboola":{}},"request":{"headers":{},"httpVersion":"1.1","method":"GET","url":"/video/56615188","vary":{"host":"www.goodmorningamerica.com","cached":true,"path":"/video/56615188","forwarded-proto":"https","device":"desktop","userab":"0"}},"viewport":{"width":1260,"height":0},"user":{}};