The Eurowings plane never took off, the airline said, and the teen was removed from the plane.

\"PHOTO:
Berg Family
PHOTO: Anton Berg, 14, was put on flight to Germany instead of Sweden, June 30, 2019, mistakenly by a United representative.
>

\"Someone contact me! …. Please let us know you have this under control,\" Brenda Berg tweeted. \"Ironically, @United if you hadn’t accompanied him, this would never have happened. He wouldn’t have counted on you to know what you were doing. #neverunitedair.\"

Nearly three hours later, she tweeted that her son was being booked on a different flight and that he would have an additional seven hours of travel. Berg said that after nearly an hour, she still had not yet heard from United regarding the mishap.

\"Never trust @United with your children,\" she tweeted.

@united called to say they are investigating. Wow. This started two hours ago. #NeverUnitedAir what if he was a six year old? And half way to Germany?

— Brenda Berg (@BrendaBerg) June 30, 2019

United said it had apologized to the teen's family. In a statement, the airlines said it had been in frequent contact with the family to \"confirm his safety and apologize for this issue.\"

\"The safety and well-being of all of our customers is our top priority,\" the airline said.

ABC News was referred to Eurowings regarding its inquiries about why the teenager had been allowed on the plane without a boarding pass and what had caused the plane to turn around.

United's staff ensured the teen boarded the correct aircraft later that evening and reached his proper destination. He was refunded the unaccompanied minor fee of $150 and that it planned to reach out to the family again.

Brenda Berg updated followers on Twitter after the mishap, saying that her son was finally on a plane to Denmark and then bound for Stockholm to see his grandparents. She said that consumers needed to demand airlines \"do better for young travelers.\"

Our son landed 11 hrs ago and it has been 24 hrs since our last communication from @United. Apparently they are saying that they have been in regular contact and they cared for our son. Not true. We are still waiting for an apology and action plan so this doesn’t happen again.

— Brenda Berg (@BrendaBerg) July 2, 2019
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