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Owen Torres, corporate communications manager with Royal Caribbean, said in a statement: \"We are deeply saddened by yesterday's tragic incident, and our hearts go out to the family. We've made our Care Team available to assist the family with any resources they need.\"

Torres added on Tuesday, \"We are assisting local authorities in San Juan, PR, as they make inquiries.\"

ABC News' Joshua Hoyos and Christine Theodorou contributed to this report.

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