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In February, Lyft formed its Community Safety Program, which includes increased anti-fraud measures and requiring detailed feedback for any rides rated less than four stars.

Existing safety features the company has in place include continuous criminal monitoring, which are daily screenings for drivers that quickly notify the company for criminal convictions, license and photo verification, route location sharing, two-way ratings and anti-fraud measures, according to the company.

One in five Lyft employees are involved in work that advances the company's commitment to safety, Zimmer said.

ABC News' Edith Honan contributed to this report.

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