Jamie Heywood, Uber's regional general manager for northern and eastern Europe, called the decision \"extraordinary and wrong\" adding, \"we will appeal.\"

“We have fundamentally changed our business over the last two years and are setting the standard on safety,\" Heywood added. \"TfL found us to be a fit and proper operator just two months ago, and we continue to go above and beyond.\"

Heywood said Uber \"will continue to operate as normal and will do everything we can to work with TfL to resolve this situation.”

Uber received a 15-month private hire operator's license in London last year from the Chief Magistrate with conditions. Under the terms of the license, Uber can appeal the decision and continue to operate until the appeal processes have been exhausted or withdrawn, according to Transport for London.

If Uber decides to appeal, Chapman said it \"will have the opportunity to publicly demonstrate to a magistrate whether it has put in place sufficient measures to ensure potential safety risks to passengers are eliminated.\"

She added, \"We will closely scrutinize the company to ensure the management has robust controls in place to ensure safety is not compromised during any changes to the app.\"

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