The company advised that customers utilize information on its website about unauthorized, fraudulent attempts to resemble their business.
Although the text may appear legitimate, the company says there are a few key factors that can help people identify a fake.
FedEx tips to recognize phishing scams
Recognizing phishing scam e-mails and SMS messages is key to protecting yourself against such theft and other crimes. FedEx says that indicators that an e-mail or SMS message might be fraudulent include:
- Unexpected requests for money in return for delivery of a package or other item, personal and/or financial information, such as your Social Security number, bank account number, or other identification.
- Links to misspelled or slightly altered Web-site addresses. For example, variations on the correct Web-site address fedex.com, such as fedx.com or fed-ex.com.
- Alarming messages and requests for immediate action, such as \"Your account will be suspended within 24 hours if you don't respond\" or claims that you've won the lottery or a prize.
- Spelling and grammatical errors and excessive use of exclamation points (!).
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