'Our customers are ready to see some sign of progress'

Other restaurant owners, including the 1,969-restaurant Waffle House chain, jumped at the chance to get cooking again.

During a White House meeting on Wednesday with President Donald Trump and some of the nation's top executives from a cross-section of industries, Waffle House CEO Walt Ehmer said the first goal of reopening the chain's restaurants in Georgia, which according to the company's website number 442, is providing a \"safe environment for our customers and our associates.\"

\"PHOTO:
Michael Mathes/AFP via Getty Images
PHOTO: Kim Kaseta sits at the counter of a Waffle House for breakfast in Atlanta, as Georgia relaxed its Coronavirus pandemic restrictions to allow restaurants to provide limited dine-in service, April 27, 2020.
>

\"Our customers are ready to see some sign of progress that we are beginning to move forward,\" Ehmer said.

He said the eateries will operate at half capacity and follow Kemp's guidelines, as well as any put out by the Centers for Disease Control and Prevention (CDC).

A draft of the guidance the CDC sent to the White House that was obtained by the Associated Press, is similar to Kemp's suggestions and adds that restaurants should consider providing single-service condiments, disposable utensils and dishes and install sneeze guards at cash registers.

“Restaurants have a unique opportunity to help lead us out of this and the reason for that, in my opinion, is that we have been practicing safe food handling for years,\" Ehmer said at the White House meeting. \"The safety of our guests has always been paramount. So, what we have done is we’ve taken a workforce that is trained to do that and added more sanitation practices to it.\"

In addition to Georgia, the governors of West Virginia, Tennessee, Texas and Florida have also allowed restaurants to reopen with tough safety requirements and severe limits on dining capacity.

Some restaurant owners like Matt Brice, of Houston, decided to reopen even before getting the OK to do so from the government.

Brice said reservations to eat at his Federal American Grill in Houston were filled up as soon as he announced he was reopening last week, days ahead of Gov. Greg Abbott's decision to allow restaurants, malls, retail stores and movie theaters to reopen on Friday with capacity capped at 25% of normal.

\"There has to be a point in time the bleeding from the restaurant needs to stop. These guys (employees) have to get back to work, but safely,\" Brice told ABC station KTRK-TV in Houston.

For other states, like hard-hit New York, restaurants won't open until phase 3 of Gov. Andrew Cuomo's plan. California is also holding off allowing restaurant dining rooms to reopen.

Math doesn't add up

Pernice said he's done the \"Plinko math\" and concluded that things don't add up, not only in terms of safety but economically, as well.

\"So in a restaurant like (1,800-square-foot) Table & Main with 52 seats inside, I may be lucky, given the spacing measurement requirements, if I could fit 20,\" Pernice said. \"All the health and wellness stuff aside, of course, that’s the most important thing, but can this restaurant make money with 20 seats in it? And the answer is, ‘Well, maybe not.' And then afterward it's, 'Well, what do you do?\"

He also said the issue of liability weighed heavily in his decision to stay closed.

\"National
ABC News
National Restaurant Association Guidelines
>

\"If someone comes to me and says, ‘I got COVID in your restaurant’ can you really say that? This is a disease that apparently can be passed on from person to person without any symptoms at all. You can get this thing from touching a door handle. So how are we going to do that?\" Pernice told ABC News. \"If we agree that the staff needs to wear masks, we must then agree that there’s some level of danger to not wearing a mask. And if my staff has to wear it, well how come the guests don’t have to wear it? Don’t I have an even higher obligation to my staff, to protect them from you people?\"

As COVID-19 began to erupt in March in the United States, city and state government leaders nationwide ordered all restaurants and bars closed.

While many establishments retained skeleton crews to continue takeout service, the bulk of the 11 million to 15.6 million restaurant workers nationwide were left unemployed. Data from the U.S. Bureau of Labor Statistics show that 60% of unemployment applicants had been laid off from the leisure and hospitality industry, mainly in food service and drinking places.

Pernice said he's had to lay off 80 of the 120 workers at his three restaurants, Table & Main and Osteria Mattone in Roswell, Georgia, and Coalition Food and Beverage in nearby Alpharetta. He kept on some workers to handle takeout orders and staff a soup kitchen at Table & Main.

“It’s a lot of folks who either were food insecure before this or are now newly food insecure and that’s typically who we’re serving,\" said Pernice, adding that his crew has prepared and handed out more than 5,000 meals since his restaurants shut down in mid-March.

'Backbone of many communities all across America'

The $881 billion sales projections for the industry have been turned upside down and become the reason for a group of independent restaurant owners to plead with Congress to create a $120 billion stabilization fund to keep restaurants afloat.

\"I don't think we realize how restaurants are the backbone of many communities all across America,\" Jose Andres, famed restaurateur and founder of the emergency food-relief nonprofit World Central Kitchen, said during a Zoom news conference last week with other members of the group calling itself the Independent Restaurant Coalition (IRC).

In a letter to bipartisan members of Congress, the IRC wrote, \"We need Congress to act or we will not be able to survive. Small restaurants are scrappy and entrepreneurial; we run on thin margins and optimism. We are the places you meet your constituents, we are the places that donate to schools, we are the places feeding our frontline workers today. If these requirements are not met, our country will not only permanently lose 11 million jobs, but also these vital cornerstones of our communities.\"

Will patrons feel safe again?

The 500,000-member National Restaurant Association has also developed its own list of guidelines to help restaurants reopen when they are ready to. Many of the suggestions mirror those Kemp and other governors have mandated for restaurants to reopen.

\"PHOTO:
Chandan Khanna/AFP via Getty Images
PHOTO: Customers sit and eat at Moe's Original BBQ restaurant in Atlanta, on April 27, 2020.
>

“We’ve been a little bit at an advantage coming out of the restaurant side of the world because the restaurants for the longest time have been heavily regulated by the Food and Drug Administration's food code. The FDA’s food code has been around for decades,\" Larry Lynch, vice president of certification and operations for the National Restaurant Association, told ABC News, echoing statements Ehmer of Waffle House made at the White House.

Lynch said nearly 80% of what restaurants are addressing as the result of COVID-19 is already in the food code.

\"So what we looked at was what else are we looking to do here, what is the CDC and FDA suggesting? A lot of it came down to enhanced sanitation, covering more areas than you would typically cover, making sure that the sanitation materials that you use are EPA approved against COVID-19.\"

Despite all the safety precautions, Lynch said one of the biggest obstacles facing restaurateurs will be convincing patrons to feel safe about dining out again.

“I would say that’s every restaurateur’s concern at the moment,\" Lynch said. \"I think they know what to do to make the restaurants safe. They've been doing that for years. Now they’re just building on that.\"

ABC News' Trish Turner contributed to this report.

What to know about the coronavirus:

Tune into ABC at 1 p.m. ET and ABC News Live at 4 p.m. ET every weekday for special coverage of the novel coronavirus with the full ABC News team, including the latest news, context and analysis.

","canonicalUrl":"https://abcnews.com/Business/restaurants-mull-reopening-amid-covid-19-pandemic-risk/story?id=70368692","legacySlug":"/news/story/restaurants-mull-reopening-amid-covid-19-pandemic-risk-70368692","noIndexNoFollow":false},"publishTime":"16:29","publishDate":"05-05-2020","updatedTime":"21:21","updatedDate":"05-28-2020","socialImage":{"alt":"Ryan Pernice, the owner of Osteria Mattone, who hopes to start serving customers on his patio in May, is shown in Roswell, Ga., April 23, 2020.","credit":"Kevin D. Liles/The New York Times via Redux","ratio":"16x9","url":"https://s.abcnews.com/images/US/ryan-pernice-rd-jt-200429_hpMain_16x9_1600.jpg","width":992,"height":558},"datePublished":"5/5/2020 16:29:00 GMT","video":{"live":false,"id":70368692,"headline":"Restaurateurs face hard choice","mediaAssetTitle":"RESTAURANTS REOPENING CHALLENGES","description":"Before COVID-19, US restaurants were on pace to make $881 billion in 2020 sales.","duration":"3:21","posterImg":{"url":"https://s.abcnews.com/images/GMA/default-img-undefined.png","width":608,"height":342},"video":{"feed":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2020/05/200529_vod_orig_ra_restaurants2_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8"},"playlist":["70414122","70060413","69683850"]},"relatedItems":[{"contentType":"story","date":"April 30, 2020","headline":"Jose Andres among restaurateurs pushing Congress for $120 billion lifeline","section":"news","slug":"/news/story/jose-andres-restaurateurs-pushing-congress-120-billion-lifeline-70414122","id":70414122,"image":{"alt":"Jose Andres among restaurateurs pushing Congress for $120 billion lifeline","url":"https://s.abcnews.com/images/Business/states-reopen-vermont-rtr-jc-200421_hpMain_4x3t_240.jpg","credit":"Brian Snyder/Reuters","ratio":"1x1"}},{"contentType":"story","date":"April 9, 2020","headline":"Chef Tom Colicchio says coronavirus relief package doesn't work for restaurants ","section":"news","slug":"/news/story/chef-tom-colicchio-coronavirus-government-relief-package-doesnt-70060413","id":70060413,"image":{"alt":"Chef Tom Colicchio says coronavirus relief package doesn't work for restaurants ","url":"https://s.abcnews.com/images/Business/tom-collichio-gty-jt-200409_hpMain_4x3t_240.jpg","credit":"Donna Ward/Getty Images, FILE","ratio":"1x1"}},{"contentType":"story","date":"March 19, 2020","headline":"Property owner tells restaurants to pay employees, not rent amid coronavirus spread ","section":"news","slug":"/news/story/property-owner-tells-restaurants-pay-employees-rent-coronavirus-69683850","id":69683850,"image":{"alt":"Property owner tells restaurants to pay employees, not rent amid coronavirus spread ","url":"https://s.abcnews.com/images/US/roots-restaurant-kait-jc-200319_hpMain_4x3t_240.jpg","credit":"KAIT","ratio":"1x1"}}],"relatedContentSection":"news","schemaContent":{"name":"Restaurateurs face hard choice","description":"Before COVID-19, US restaurants were on pace to make $881 billion in 2020 sales.","duration":"3:21","uploadDate":"05-05-2020","publication":"05-05-2020","images":"https://s.abcnews.com/images/GMA/default-img-undefined.png","url":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2020/05/200529_vod_orig_ra_restaurants2_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","contentUrl":"https://service-pkgabcnews.akamaized.net/opp/hls/abcnews/2020/05/200529_vod_orig_ra_restaurants2_,500,800,1200,1800,2500,3200,4500,.mp4.csmil/playlist.m3u8","link":"https://www.goodmorningamerica.com/news/story/restaurants-mull-reopening-amid-covid-19-pandemic-risk-70368692"}},"playlist":[{"id":"132206748","contentType":"story","section":"news"},{"id":"132200241","contentType":"story","section":"news"},{"id":"132054443","contentType":"story","section":"news"},{"id":"132054798","contentType":"story","section":"news"},{"id":"132033010","contentType":"story","section":"news"},{"id":"131912713","contentType":"story","section":"news"},{"id":"131830583","contentType":"story","section":"news"},{"id":"131834976","contentType":"story","section":"news"},{"id":"131554765","contentType":"story","section":"news"},{"id":"131554815","contentType":"story","section":"news"},{"id":"131543053","contentType":"story","section":"news"},{"id":"131432442","contentType":"story","section":"news"},{"id":"131121474","contentType":"story","section":"news"},{"id":"131247079","contentType":"story","section":"news"},{"id":"131228784","contentType":"story","section":"news"},{"id":"131178806","contentType":"story","section":"news"},{"id":"131142257","contentType":"story","section":"news"},{"id":"131046664","contentType":"story","section":"news"},{"id":"131048076","contentType":"story","section":"news"},{"id":"131033212","contentType":"story","section":"news"}],"kvps":{"pgtyp":"article","lang":"en","sp":"goodmorningamerica","programmatic":"true","bundleId":"com.abcnews"}},"analytics":{"accountID":"wdgnewwdgnewgmaweb","ns":"gma","pageName":"gma:news:video","pageType":"video","globalSpecVersion":"v1.08","siteDifferentiator":"gma:site","tagID":"g_page01","userABCookie":"0","section":"news","title":"Restaurateurs face hard choice","pubTime":"12:29","pubDate":"05-05-2020","modTime":"17:21","modDate":"05-28-2020","taxonomyTags":"none","id":70368692,"editorialOtherSubjects":"","wordCount":"none","columns":"none","authors":"Jessie DiMartino ","authorsUnit":"none","authorsBureau":"none","subBrand":"Good Morning America","provider":"Good Morning America","videoName":"Restaurateurs face hard choice","mediaAssetTitle":"RESTAURANTS REOPENING CHALLENGES","videoId":70368692,"mediaOnPage":"video","legacySlug":"/news/story/restaurants-mull-reopening-amid-covid-19-pandemic-risk-70368692"},"taboola":{}},"request":{"headers":{},"httpVersion":"1.1","method":"GET","url":"/video/70368692","vary":{"host":"www.goodmorningamerica.com","cached":true,"path":"/video/70368692","forwarded-proto":"https","device":"desktop","userab":"0"}},"viewport":{"width":1260,"height":0},"user":{}};