6:27
- ABC News
- May 10, 2020
'Hate-filled' hack attack on virtual graduation
About 650 graduates were participating in the Zoom commencement.
I cannot remove this pain and hurt, but I want you to know, that at OCU, we will continue to pursue the values that define us – values of integrity, respect, diversity and inclusion, and collaboration. We will work together to ensure that love, not hate, prevails. (4/5)
— Oklahoma City Univ. (@OKCU) May 9, 2020
Jones confirmed to ABC News that the graduation was broadcast on the Zoom videoconferencing platform.
\"We have been deeply upset to hear about these types of incidents. Zoom strongly condemns such behavior and recently updated several features to help our users more easily protect their meetings,\" a Zoom spokesperson said in a statement issued in response to Saturday's incident.
\"We are committed to maintaining an equal, respectful and inclusive online environment for all our users regardless of race, color, religion, sex, national origin, sexual orientation and gender identity, age, disability or genetics,\" the statement continued. \"We encourage users to report any incidents of this kind either to Zoom so we can take appropriate action or directly to law enforcement authorities.\"
Zoom has been plagued throughout the pandemic by hackers circumventing the platform's security protocols and interrupting business meetings and remote classroom learning by inserting pornography or messages of hate in live broadcasts.
In early April, the FBI issued a warning about \"Zoom-bombings\" and cautioned users to bolster cybersecurity to avoid such attacks. The FBI warning prompted the New York City Department of Education to ban teachers from using Zoom to provide instruction to the city's 1.1 million public school students.
The popularity of Zoom has skyrocketed with the platform’s daily user base growing, according to company statistics, from 10 million a day to 200 million as the virus prompted governors in nearly every state to impose stay-at-home orders for all nonessential workers.
ABC News reported on April 28 that the Department of Homeland Security’s Cyber Mission and Counterintelligence Mission centers distributed a report to law enforcement and government agencies around the country cautioning that Zoom users were vulnerable to intrusions by foreign government spy services, including China.
Hackers “likely will identify new or use existing vulnerabilities in Zoom to compromise user devices and accounts for further exploitation of corporate networks,” according to the report.
Zoom founder and CEO Eric Yuan told ABC News in April that the company was working to bolster security and educate users on how to guard against infiltrators.
“You need to understand the secure features about how to use Zoom,\" Yuan said.
He recommended that users create a password for each Zoom meeting and offer a \"waiting room\" to welcome and vet participants, and keep out intruders.
\"We take data privacy very very seriously,\" Yuan said. \"We have a privacy policy and our intention is never sell any customer data.\"
This story has been updated to include a statement from a Zoom spokesperson.
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