2:38
- wellness
- March 24, 2021
Suicide prevention gets A.I. boost
New "Crisis Simulator" simulates conversations with LGBTQ youth in crisis.
Video by Will Linendoll, Faith Bernstein, Nidhi Singh
In a press release, The Trevor Project reports that they currently have more than 700 digital volunteer crisis counselors in total and trains a new counselor cohort each month. In the U.S. alone, the organization estimates more than 1.8 million LGBTQ+ youth seriously consider suicide each year. The Trevor Project said they aim to triple its digital volunteer crisis counselors in 2021 and \"eventually grow the pool by 10x, significantly increasing the number of LGBTQ+ youth served each year.\"
The organization prides themselves on noting that LGBTQ+ young people who contact The Trevor Project will always speak to a highly trained human crisis counselor, available 24/7 and for free.
Due to the COVID-19 pandemic, the organization said it underwent a rapid, massive tech transformation in 2020 to move its physical call centers in New York City and Los Angeles to completely remote operations for the first time ever to ensure its crisis services remained 24/7 and uninterrupted for LGBTQ+ youth.
Young people in search of support in their identities can contact The Trevor Project’s TrevorLifeline 24/7 at 1-866-488-7386 or by texting START to 678678.
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