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The Goncalves' attorney, Shannon Gray, is acting as a liaison between the family and police.

\"When you don't get information released [from police], as parents...the rabbit hole just gets deeper and deeper about the things you want to look into and ask about,\" he said.

The family hopes to hold police accountable.

\"We want to support the investigation,\" Gray said. \"We're just hopeful and optimistic that they [police] have taken the right path.\"

\"PHOTO:
Lindsey Wasson/Reuters
PHOTO: An attendee holds a battery-powered candle as the lights dim for a moment of silence for the victims during a vigil at the University of Idaho for four students found dead in their residence, Nov. 13 in Moscow, Idaho, Nov. 30, 2022.
>

Moscow Police Capt. Roger Lanier said Monday that police \"do have a lot of information\" that they're choosing not to release to the public.

\"We’re not releasing specific details because we do not want to compromise this investigation,\" he said in a video statement. \"We owe that to the families and we owe that to the victims. We want more than just an arrest -- we want a conviction.\"

Lanier said in a statement Tuesday that the department receives \"tips every day that are viable.\"

\"Those tips help us do everything from clear people...to further some of the theories that we're working on,\" he said. \"Eventually we're going to narrow in on exactly what happened and who did it.\"

\"PHOTO:
Lindsey Wasson/Reuters
PHOTO: An attendee holds up a digital candle on her phone as a moment of silence is taken for the victims during a vigil at the University of Idaho for four students found dead in their residence, Nov. 13 in Moscow, Idaho, Nov. 30, 2022.
>

As the investigation reaches the one-month mark, Kaylee's dad, Steve Goncalves, urges anyone in Moscow with a surveillance system to come forward. He said he's worried that, now that a month has passed, some of those key videos could be erased.

\"You could save this case,\" he stressed.

Police urge anyone with information to upload digital media to fbi.gov/moscowidaho or contact the tip line at tipline@ci.moscow.id.us or 208-883-7180.

Meanwhile, Kaylee and Madison Mogen's families are planning a joint celebration of life for the two best friends on Dec. 30, where they will share \"happy memories,\" Kristi Goncalves said.

Steve Goncalves is looking forward to hearing stories he's never heard from their friends.

\"They had really positive, good lives, and that's the message we want,\" he said.

ABC News' Nicholas Cirone and Timmy Truong contributed to this report.

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