• Video
  • Shop
  • Culture
  • Family
  • Wellness
  • Food
  • Living
  • Style
  • Travel
  • News
  • Book Club
  • Newsletter
  • Privacy Policy
  • Your US State Privacy Rights
  • Children's Online Privacy Policy
  • Interest-Based Ads
  • Terms of Use
  • Do Not Sell My Info
  • Contact Us
  • © 2026 ABC News
  • Culture

'I’m still so blown away': How a 20-year-old super fan came face-to-face with Meghan Markle in New Zealand

2:09
Prince Harry and Meghan Markle take part in traditional Maori 'powhiri'
Dean Purcell/Pool via Getty Images
ByKatie Kindelan
November 02, 2018, 10:00 AM

Prince Harry and Meghan Markle’s epic 16-day, four-country tour is over, but one fan is still recovering from the epic encounter she had with Meghan.

The fan, Hannah Sergel, is a 20-year-old from Christchurch, New Zealand.

She created one of the most touching, and viral, moments of Harry and Meghan’s tour when she made the around 600-mile trip from her home to Auckland, where the royals visited Tuesday.

Britain's Prince Harry and his wife Meghan, Duchess of Sussex meet well-wishers during a public walk along the Viaduct Harbour in Auckland on Oct. 30, 2018.
Dean Purcell/Pool via AFP/Getty Images

MORE: Meghan Markle's royal tour style: Duchess wears Stella McCartney, Givenchy on final day of royal tour

Sergel stood for hours at the Viaduct Harbour in Auckland to secure a spot that would be close to Meghan and Harry, the Duke and Duchess of Sussex.

She caught Meghan’s eye amid a sea of people because the two had communicated on Instagram before Meghan closed her social media accounts.

MORE: Prince Harry, Meghan Markle finish 16-day royal tour with a walk through a forest

Editor’s Picks

13 of Prince Harry and Meghan Markle's sweetest moments

  • Oct 15, 2018

Prince Harry's touching words to little boy who lost his mom

  • Oct 31, 2018

Prince Harry and Meghan Markle walk hand-in-hand through forest on last day of tour

  • Oct 31, 2018

Meghan’s reaction to seeing Sergel in person was caught on camera, and the rest is history, or at least one super fan's dream come true.

She's honestly such a genuine person

“Good Morning America” spoke to Sergel about how she came to befriend Markle, and what it was like to meet the Duchess of Sussex in person.

Here is our email Q&A, edited for length.

How did you become friends with Duchess Meghan on social media?

I first followed her on Instagram and Twitter after seeing her in "Suits" and would just comment on some of her photos [and] tweets, casually.

After a while, she started engaging with me more by replying back to my tweets and comments/questions. Eventually, she followed me back [on Instagram] in January 2016 and we continued talking from there.

A screen grab taken by Hannah Sergel shows her interaction with Duchess Meghan on Instagram.
Courtesy Hannah Sergel

What were your conversations about?

Many conversations would be her encouraging me to be the best person I could, talking to me about starting university and just well-wishes in general. The main takeaways were definitely to just be myself, do what I love and always be kind.

I was definitely disappointed [when Meghan closed her social accounts] that I was going to lose contact with her through social media, but I was so happy she had found someone to spend the rest of her life with. She was so happy and that was what mattered.

Meghan, Duchess of Sussex holds a letter and flowers in a boot from fans given to her during a visit to Auckland, New Zealand, Oct. 30, 2018.
Chris Jackson/Getty Images

What was the moment like when Meghan recognized you in Auckland?

I was honestly so shocked, it’s such a blur. I tried to keep my cool (not very well) but it was definitely difficult.

It was a very short conversation as it was just as they were supposed to be leaving.

But, after she recognized me she said, "Oh my gosh, how are you? So good to finally meet you." I answered, then she said, "Come here," and hugged me.

She thanked me for coming out and making contact and I asked her to read the letter I gave her, which she said she would.

I didn’t expect her to recognize me, let alone spend time with me! I had hoped to see her or even get the chance to speak with her, but never expected anything like this to happen. I’m still so blown away that she recognized me AND came over to me.

She’s honestly such a genuine person.

How do you think Meghan is handling her role as Duchess of Sussex?

I think it’s amazing that she’s using her platform to inspire good change in the world.

Meghan, Duchess of Sussex meets fans during a public walk along Auckland's Viaduct Harbour on Oct. 30, 2018 in Auckland, New Zealand.
Dean Purcell/Pool via Getty Images

Even before she was a duchess, she was engaged with [United Nations] Women and anti-racism campaigns so I think it’s wonderful that she is able to use her voice to stand up for what she is passionate about.

Related Topics

  • Royal Family

Editor’s Picks

13 of Prince Harry and Meghan Markle's sweetest moments

  • Oct 15, 2018

Prince Harry's touching words to little boy who lost his mom

  • Oct 31, 2018

Prince Harry and Meghan Markle walk hand-in-hand through forest on last day of tour

  • Oct 31, 2018

Up Next in Culture—

Justin Bieber brings out Billie Eilish, SZA during Coachella set

April 20, 2026

Myki Meeks wins 'RuPaul’s Drag Race' season 18

April 18, 2026

Sabrina Carpenter brings out Madonna for surprise Coachella weekend 2 performance

April 18, 2026

Mark Wahlberg teaming up with Elaine LaLanne for new documentary

April 17, 2026

Shop GMA Favorites

ABC will receive a commission for purchases made through these links.

Sponsored Content by Taboola

The latest lifestyle and entertainment news and inspiration for how to live your best life - all from Good Morning America.
  • Contests
  • Terms of Use
  • Privacy Policy
  • Do Not Sell My Info
  • Children’s Online Privacy Policy
  • Advertise with us
  • Your US State Privacy Rights
  • Interest-Based Ads
  • About Nielsen Measurement
  • Press
  • Feedback
  • Shop FAQs
  • ABC News
  • ABC
  • All Videos
  • All Topics
  • Sitemap

© 2026 ABC News
  • Privacy Policy— 
  • Your US State Privacy Rights— 
  • Children's Online Privacy Policy— 
  • Interest-Based Ads— 
  • Terms of Use— 
  • Do Not Sell My Info— 
  • Contact Us— 

© 2026 ABC News